Yes, full payment is required to confirm your booking with us.
> 30 days before trip date: Free cancellation, full refund
15-29 days before trip date: 50% cancellation fee, 50% refund
0-14 days before trip date: 100% cancellation fee, no refund
For all cancellations, a SGD 75 processing fee (per person) will be required.
Refunds will be provided to you on a pro-rated basis ONLY in the event of the following unforeseen cases:
If such an event occurs, a pro-rated reimbursement will be provided for services already paid for, that you have been unable to obtain or use. This is subject to the condition that the booking was made prior to the officially imposed travel restrictions.
Refunds will NOT be provided to you in the event of the following cases, including but not limited to:
If any of the above events occur, general trip cancellation terms will apply.
To ensure you are fully covered in any unforeseen events, we recommend purchasing a comprehensive Covid-19 travel insurance to cover you for the duration of the trip.
There are currently no restrictions for entry into Switzerland due to Covid-19. All international travelers are free to travel into Switzerland.
To facilitate verification by the relevant authorities, travellers from Singapore can use Notarise to digitally authenticate and endorse the pre-departure test and/or vaccination certificates.
Yes, we strictly require all guests to purchase a Covid-19 travel insurance that covers the full duration of the trip.
Here are some options for your considerations: Travel Insurance Plans with Covid-19 Coverage
In the event you feel unwell or show Covid-19 symptoms during the trip, please proceed to take an ART swab test immediately. All persons sharing the same room/apartment as you will also be required to take an ART test. While waiting for the results, please take the necessary precautions to safe distance yourself from the rest of the group.
In the event an ART test is positive, please make it known to an official member of staff. Arrangements will be made for you to switch to a separate apartment, away from the group.
Important: Please note that costs associated with Covid tests, quarantine stays and changes in flights will be fully borne by the traveller. To ensure you are fully covered in any unforeseen circumstances, we highly recommend purchasing a comprehensive Covid-19 travel insurance to cover you for the duration of the trip.
Yes, a minimum age of 18yrs is required if you are joining our trips alone.
Yes, all trip dates are fixed and bookings will follow the specified dates strictly. Amendments to trip dates will not be permitted.
Yes, to stay with us 2 weeks in a row, simply make a booking for 2 trips. We know 1 week might not be enough to satisfy your powder cravings.
While we would love to share the stoke and show as much as we can around LAAX, we will not be able to allow others to tag along with us on the slopes. This is to ensure the best experience to all paying guests. The Ride Side’s hosted and guided sessions around the slopes are the most valuable part of our trip experience and what our customers are paying for. We need to ensure we keep to a good guide to guest ratio for safe and fun time on the mountain.
If you are looking to be shown around the slopes with a fun group of like-minded individuals, simply book the trip with us and come along for the ride!
Each traveler is responsible for their own flight bookings and you may book flights based on your own preferences. For our Swiss trips, all flights will be made to Zurich International Airport (ZRH).
Please ensure that your flight timings fit within our airport shuttle schedule. Airport shuttle details provided in the next point below.
Once you arrive at Zurich International Airport, we have booked a private shuttle bus dedicated to take our group direct to our accommodation in LAAX.
Airport Shuttle Pick-up schedule*:
Week 1 (5 Mar) : 12pm shuttle (Zurich Airport – LAAX)
Week 2 (12 Mar) : 12pm shuttle (Zurich Airport – LAAX)
Week 3 (19 Mar) : 12pm shuttle (Zurich Airport – LAAX)
*timings subjected to change based on available flight schedules
At the end of your trip, a private shuttle will pick you up from our accommodation and send the group back to Zurich International Airport. Enjoy this convenient and fuss free service from us, just for you.
Airport Shuttle Pick-up schedule*:
Week 1 (12 Mar) : 6:30am shuttle (LAAX – Zurich Airport)
Week 2 (19 Mar) : 6:30am shuttle (LAAX – Zurich Airport)
Week 3 (26 Mar) : 7:30am shuttle (LAAX – Zurich Airport)
*timings subjected to change based on available flight schedules
Week 3: To depart Zurich International Airport after 11:30am
Rentals are not included in the package price. You will be given the option to book them before your trip based on what you require. Please see full equipment rental prices in LAAX here.
IMPORTANT: Personal gear such as Goggles, Facemasks, & Gloves are not available for rental. It is recommended to purchase them prior to the trip if you do not have them. These items are available to purchase at The Ride Side in Singapore at your convenience.
Directions to :The Ride Side Snowboard Shop
Yes you may! You will be given to option to book additional lessons before your trip based on your requirements, subject to availability of LAAX ski school. Please see full lesson prices here.
Yes you may! This trip is designed for solo travellers to meet other like minded travellers and about 50% of our customers come as solo travellers. Simply book your trip and leave the rest of the planning to us. Once you reach your destination, you will meet the rest of the group that you will be spending the rest of the week with.
We have 2 options for you to book if you are travelling solo:
You will share the room with another solo traveller. We will make arrangements to group travellers of the same gender together in the same room. In the event we are unable to do so, we will inform you of the rooming situation to find the most comfortable arrangement for you.
2. Private room for 1 person
If you prefer privacy, you have the option to book a private room to yourself.
Yes you may put in a request for a female only room. If you are looking to book a twin share room and would prefer an all-female room, please leave a note in the comments field of your booking form. Our team will get back to you with a confirmation on the arrangement as soon as we can.
Yes you will. Our apartments come with 3 x twin bedrooms that fit up to 6 pax. If you are coming as a group of 6, we will be able to allocate an entire apartment for your group.
If your group is less than 6 pax, we will be able to assign your group to the same rooms & apartment, but do note that there might be others sharing the apartment with you to fit up to 6 pax.
You may indicate your preferences in the comments section of your booking.
All meals, apart from a complimentary 3-course welcome dinner, will be settled by each individual.
Breakfast
(i) Treat yourself to a daily breakfast buffet spread @CHF 25/day (optional)
(ii) If you are a light eater in the morning, prepare a simple breakfast in your apartment’s fully equipped kitchen. A supermarket is conveniently located just a stone’s throw away from the accommodation for you to get all your grocery needs.
Lunch
(i) Cafes and restaurants are scattered all around LAAX’s base and around the mountain. Have your pick between a quick take away sandwich to maximise your time on the slopes, or have a hearty traditional Swiss lunch in a restaurant as you watch the snow fall over a warm cup of coffee.
Dinner
(i) Within walking distance of our accommodation, you’ll find highly rated restaurants of both international or traditional Swiss cuisine. You’ll be spoilt for choice and will even be able to try a different restaurant each night.
(ii) For those who prefer a homely touch, you may make full use of your apartment’s fully equipped kitchen and cook yourself a nice meal to share with your family, friends and even new house mates!
Yes, within walking distance of our accommodation, you’ll find a long list of highly rated cafes, restaurants and bars, both international and local.
Yes, a supermarket is conveniently located just a stone’s throw from the accommodation for you to get all your grocery needs.
Yes, beginners are welcome to join the LAAX experience. We recommend that you are, at the very minimum, comfortable making turns down a green slope. However, please do note that for our daily guiding sessions, we will aim to take the group to explore all around the resort. This means that there will be some intermediate level (red) terrain that we will have to go through. Depending on your skill level and ability, there might be certain guiding sessions where you might not be able join in. Your guide for the day will advise you on the difficulty level of the routes and will let you know if your ability will be suitable for the session.
If it’s your first time on snow or looking to learn and improve your riding, our LAAX experience might not be the most suitable programme for you to have the most fun. Instead, we recommend you to join our Niseko Beginner Snowboard Camp, designed specially for first timers and beginners to learn to snowboard effectively and safely. 8D7N Beginner camps will held in Niseko, Japan from 17 December 2022 – 18 March 2023
Throughout each week, you will meet skiers and snowboarders of all skill levels within the group. They range from beginners all the way to seasoned advanced riders. Regardless of your skill level, you’d be sure to find a group similar to yours to explore the incredible terrain together.
The only exception to this would be if you are a complete first timer or new beginner still figuring out your S-turns. If you fall into this category, we highly recommend you to join our Niseko Beginner Snowboard Camp, designed specially for first timers and beginners to learn to snowboard effectively and safely. 8D7N beginner snowboard camps will held in Niseko, Japan from 17 December 2022 – 18 March 2023
Each morning, the TRS team will set meeting points to meet up and to take your around LAAX. Each day will be a different route to show you as much of the resort as we can throughout the week. The group will also be split up according to skill levels to ensure everyone explores terrain suitable to their ability and to ensure everyone gets more riding with less waiting!
If you are an intermediate to advanced level rider, you will be able to explore majority of the mountain. For beginners, your exploration might be limited to your proficiency on the slopes. Do ask your guide on the suitability of the day’s terrain and skill level.
There will be up to 5 days of mountain guiding per week. Each session will be a half day morning session from 9am -12pm.
The daily guiding sessions are not compulsory to join in and you may choose to explore the resort on your own. There are no obligations to stay with the group for the entire trip.
